Mi-am pierdut cardul Visa
In cazul in care ti-ai pierdut cardul Visa,
poti contacta banca ce ti-a emis cardul sau pe noi – te putem
ajuta, oriunde te-ai afla.
Unde te afli?
In tara :
Telefoneaza bancii sau companiei ce ti-a emis cardul Visa.
Aceasta iti va anula cardul si va aranja sa-ti trimita unul
nou.
Daca nu ai un numar de contact, telefoneaza in tara ta selectand
din lista de mai jos.
In strainatate :
Telefoneaza la Serviciul de Asistenta Globala a Cardurilor Visa
– vezi lista de numere de telefon cu apelare gratuita de mai
jos.
In unele tari, cei care apeleaza pot fi taxati daca formeaza
aceste numere de pe telefonul mobil sau telefoanele din hotel.
| Country |
Contact number |
| Anguilla |
1-800-847-2911 |
| Antigua |
1-800-847-2911 |
| Argentina |
0800-666-0171 |
| Aruba |
800-1518 |
| Australia |
1-800-125-440 |
| Austria |
0800-200-288, await second dial tone and enter
800-892-8134 |
| Bahamas |
1-800-847-2911 |
| Bahrain |
8000-006 |
| Barbados |
1-800-847-2911 |
| Belgium |
0800-1-8397 |
| Belize |
811 or 511, await second dial tone and enter 800-847-2911 |
| Bermuda |
1-800-847-2911 |
| Bolivia |
800-10-0188 |
| Bonaire (Netherland Antilles) |
001-800-847-2911 |
| Bosnia Herzegovina |
00-800-0010, await second dial tone and enter 888-557-4457 |
| Brazil |
0800-891-3680 |
| British Virgin Islands |
1-800-847-2911 |
| Bulgaria |
00-800-0010, await second dial tone and enter 888-557-4446 |
| Cambodia |
1-800-888-001, await second dial tone and enter
888-710-7783 |
| Canada |
1-800-847-2911 |
| Cayman Islands |
1-800-847-2911 |
| Chile |
1230-020-2136 |
| China (South) |
10-800-110-2911 |
| China (North) |
10-800-711-2911 |
| Colombia |
01-800-912-5713 |
| Costa Rica |
0-800-011-0030 |
| Croatia |
0-800-220111, await second dial tone and enter
866-654-0125 |
| Curacao (Netherland Antilles) |
001-800-847-2911 |
| Czech Republic |
800-142-121 |
| Denmark |
80-010277 |
| Dominica |
1-800-847-2911 |
| Dominican Republic |
1-800-847-2911 |
| Egypt (Cairo only) |
2510-0200, await second dial tone and enter 866-654-0128 |
| Egypt (outside Cairo) |
02-510-0200, await second dial tone and enter 866-654-0128 |
| Estonia |
800-12001, await second dial tone and enter 800-406-9982 |
| Finland |
0800-11-0057 |
| France |
0800-90-1179 |
| Germany |
0800-811-8440 |
| Gibraltar |
8800-877-3745966 |
| Greece |
00-800-11-638-0304 |
| Grenada |
1-800-847-2911 |
| Guam |
1-800-847-2911 |
| Guatemala |
1-800-999-0115 |
|
| Haiti |
183, await second dial tone and enter 800-847-2911 |
|
| Honduras |
800 0123, await second dial tone and enter 800-847-2911 |
| Hong Kong |
800-96-7025 |
| Hungary |
06-800-17682 |
| India |
000-800-100-1219 |
| Indonesia |
001-803-1-933-6294 |
| Ireland, Republic of |
1-800-55-8002 |
| Israel |
1-80-941-1605 |
| Italy |
800-819-014 |
| Jamaica |
0-800-847-2911 |
| Japan |
00531-11-1555 |
| Jordan |
1-880-0000, await second dial tone and enter 888-557-4442 |
| Kazakhstan |
8-800-121-4321, await second dial tone and enter
888-557-4447 |
| Kenya |
866-654-0162 |
| Latvia |
800-2131 |
| Lebanon (Beirut only) |
426-801, await second dial tone and enter 866-654-0130 |
| Lebanon (outside Beirut) |
01-426-801, await second dial tone and enter 866-654-0130 |
| Liechtenstein |
0800-89-4732 |
| Lithuania |
8-800-900-28, await second dial tone and enter
800-406-9962 |
| Luxembourg |
0800-2012 |
| Malaysia |
1800-80-0159 |
| Mexico |
001-800-847-2911 |
| Macedonia |
99-800-4288, await second dial tone and enter 888-557-4458 |
| Mauritius |
01-120, await second dial tone and enter 866-654-0165 |
| Monaco |
0800-90-1179 |
| Montserrat |
1-800-847-2911 |
| Morocco |
002-11-0011, await second dial tone and enter 866-654-0163 |
| Netherlands |
0800-022-3110 |
| Nevis |
1-800-847-2911 |
| New Zealand |
0800-44-3019 |
| Norway |
800-12052 |
| Panama |
001-800-111-0016 |
| Paraguay |
008-11-800, await second dial tone and enter 800-599-1137 |
| Peru |
800-890-0623 |
| Philippines |
1-800-1-111-9015 |
| Poland |
0-0-800-111-1569 |
| Portugal |
800-8-11-824 |
| Puerto Rico |
1-800-847-2911 |
| Qatar |
0800-011-77, await second dial tone and enter 888-557-4428 |
| Romania |
0808-03-4288, await second dial tone and enter
888-557-4416 |
| Russia (Moscow and St. Petersburg only) |
363-2400, await second dial tone and enter 866-654-0164 |
| Russia (outside Moscow/St. Petersburg) |
8-10-800-110-1011, await second dial tone and enter
866-654-0164 |
| Saba (Netherland Antilles) |
1-800-847-2911 |
| Saint Eustatius (Netherland Antilles) |
1-800-847-2911 |
| Saint Kitts |
1-800-847-2911 |
| Saint Maarten (Netherland Antilles) |
1-800-847-2911 |
| San Marino |
800-819-014 |
| Saudi Arabia |
1-800-10, await second dial tone and enter 866-654-0129 |
| Senegal |
810-3072, await second dial tone and enter 888-557-4451 |
| Singapore |
800-110-0344 |
| Slovakia |
0-800-000-101, await second dial tone and enter
800-406-9970 |
| South Africa |
0800-990-475 |
| South Korea |
00798-11-908-8212 |
| Spain |
900-99-1124 |
| Sweden |
020-795-675 |
| Switzerland |
0800-89-4732 |
| Taiwan |
00801-10-3008 |
| Thailand |
001-800-11-535-0660 |
| Trinidad/Tobago |
1-800-847-2911 |
| Turkey |
00-800-13-535-0900 |
| Turks and Caicos |
0-1-800-847-2911 |
| United Arab Emirates |
0-800-121, await second dial tone and enter 866-654-0112 |
| United Kingdom |
0800-89-1725 |
| United States |
1-800-847-2911 |
| Uruguay |
00-0411-940-7915 |
| US Virgin Islands |
1-800-847-2911 |
| Ukraine |
8-100-11, await second dial tone and enter 888-557-4445 |
| Venezuela |
0800-1-002167 |
| Vietnam |
1-201-0288, await second dial tone and enter 888-710-7781 |
Informatii suplimentare
Ne poti relata noua detaliile cardului tau pierdut sau furat si
vom aranja anularea sa.
Posibilitatea de inlocuire a cardului si transferarii unei sume
de bani in caz de urgenta va depinde de banca sau institutia ce a
emis cardul tau.
Pentru o mai buna colaborare cu serviciul nostru pentru clienti,
va trebui sa ai la indemana urmatoarele informatii:
- Denumirea bancii sau organizatiei ce a emis cardul tau
- Tara in care a fost emis cardul tau
- Tipul de card Visa detinut
- Seria numerica de 16 cifre de pe card – este necesar sa notezi
aceasta serie numerica si sa o pastrezi separat de locul in care
iti tii cardul
Deasemenea, va ajuta mult daca ne poti furniza si unele dintre
urmatoarele informatii:
- Numele si prenumele tau, exact cum sunt tiparite pe card
- Codul postal al adresei tale
- Numarul de telefon fix de acasa
- Cum s-a constatat disparitia cardului
- Alte detalii personale pentru a confirma identitatea